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Posted:
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02 Sep 2008
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Premiered:
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25 Sep 2008, 10:00 EDT (14:00 GMT)
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Format:
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Video
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Type:
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Videocast
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Language:
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English
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ABSTRACT:
In this videocast, UC expert Don Van Doren explains exactly what UC is, the tangible benefits of UC and how to best translate business needs into communications applications that make sense. He provides advice about the best approach to roll out UC in a cost-effective manner, identifying which applications can give businesses the most bang for their buck, and how to best measure the success of unified communications implementations.
Technologies covered:
- UC beyond instant messaging
- Communications-enabled business processes
- Finding your UC "hot spots" and communication bottlenecks
- Implementation strategies
- UC ROI
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Speaker
Don Van Doren
Principal, UniComm Consulting
Don Van Doren is a principal of UniComm Consulting, an independent consulting firm focusing exclusively on unified communications. In addition to his work on client projects and helping manage the firm, Don writes articles and columns and speaks frequently at industry conferences. Don is also president of Vanguard Communications, another consulting firm which helps clients plan, design, and implement innovative contact center technology and processes. He is a co-founder of UCStrategies.com.
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sponsored by SearchUnifiedCommunications.com
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Enterprise Desktop Research Library
