PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EZINE:
In this week's Computer Weekly, IT leaders share the lessons learned and discuss best practice in digital transformation. We find out how SAP is addressing customer concerns about its indirect licensing policies. And we assess whether SME IT suppliers are making headway in selling to government CIOs. Read the issue now.
RESEARCH CONTENT:
The Global Connectivity Index (GCI) 2016 from Huawei measures the progress of 50 nations in investing in and deploying Information and Communications Technology (ICT) to achieve economic digitisation
EZINE:
In this week's Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now.
EGUIDE:
A study shows that most fintech startups, like most banks, are failing to address vulnerabilities in the web and mobile applications, underlining the scale of the challenge
EZINE:
The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system.
EZINE:
Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
EZINE:
In this week's Computer Weekly, two years after the Kalifa report laid out a roadmap for continued fintech sector growth, UK entrepreneurs and startups are worried about the lack of progress. We look at the top tech trends in retail and find out which companies are leading the way. And we examine six ways to slash IT emissions. Read the issue now.
WHITE PAPER:
This report looks at the applicability of smart process applications, the drivers for improved case management, and the feature sets required of a modern case management system.
WHITE PAPER:
Access this infographic for quick tidbits about the current state of the mobile enterprise, and what advantages companies can expect from implementing a thorough and planned out mobile strategy.
