Mobile Customer Relationship Management Reports

Enabling an Enterprise-Grade Mobile Workspace
sponsored by Citrix
WHITE PAPER: This informative paper examines what you organization needs to keep in mind when constructing a mobile strategy and also outlines how you can enable a mobile workspace allowing your employees to securely connect to the corporate network regardless of location or device.
Posted: 08 May 2014 | Published: 08 May 2014

Citrix

Citrix XenMobile Technology Overview
sponsored by Citrix
WHITE PAPER: This exclusive paper discusses a mobile management solution that allows your business to centrally and effectively manage the devices, applications, networks and security tools within your environment.
Posted: 20 May 2014 | Published: 20 May 2014

Citrix

Geolocation and Mobile BPM: Benefits & Challenges
sponsored by HERE
EGUIDE: In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE

Location-Based Services Transforming Real-Time Sales and Marketing
sponsored by TechTarget Customer Experience
EBOOK: Mobile location-based services offer a treasure trove of customer data, but companies must walk a fine line between sound marketing and personal privacy.
Posted: 18 Aug 2016 | Published: 16 Aug 2016

TechTarget Customer Experience

Taking on Virtual Agents to Handle Global Smartphone Users
sponsored by ConvergeOne
EGUIDE: Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages.
Posted: 23 May 2018 | Published: 23 May 2018

ConvergeOne

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

How End User Experience Management Adds Value to Mobile Device Management
sponsored by Aternity
WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
Posted: 02 Jun 2014 | Published: 14 May 2014

Aternity

The Multichannel Mandate Chapter 2 Title: Make Mobile, Social Channels Work
sponsored by TechTarget Customer Experience
EBOOK: Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
Posted: 28 Oct 2015 | Published: 28 Oct 2015

TechTarget Customer Experience

Next-Generation Security in a Mobile Era
sponsored by TechTarget CIO
EBOOK: Mobile security isn't just a matter investing more in security technologies. Access this handbook to learn what CIO expert Harvey Koeppel thinks it will take to reformulate your mobile security strategy and tackle today's mobile risks. Also uncover the top 10 mobile security risks, a 7-point checklist for guarding mobile apps and devices, and more.
Posted: 13 Mar 2015 | Published: 13 Mar 2015

TechTarget CIO

Microsoft Dynamics CRM: A Look at New Features and Uses
sponsored by Microsoft
EGUIDE: This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
Posted: 26 Jan 2017 | Published: 24 Jan 2017

Microsoft