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Transparent Computing Reports

Computer Weekly – 26 September 2023: Preparing for post-quantum cryptography sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, our latest buyer's guide assesses the challenges for cryptography in the emerging era of quantum computing. Google Cloud experts explain how the internet giant is preparing its datacentres for a world of AI. And we examine the privacy, compliance and backup issues from generative AI. Read the issue now. Posted: 22 Sep 2023 \| Published: 26 Sep 2023 TOPICS: Artificial Intelligence \| Autonomic Computing \| Autonomous Systems \| Backups \| CIOs \| Cloud Computing \| Cloud Security \| Compliance Best Practices \| Cybersecurity \| Data Center Construction \| Data Center Infrastructure Efficiency \| Data Encryption \| Data Security \| Encryption Standards \| Privacy Rights

Speech-to-Text Analytics Reveals New Insights Into Consumer Behavior sponsored by IBM WHITE PAPER: This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients. Posted: 20 Feb 2015 \| Published: 31 Jan 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Consumer Market \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Services \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Service \| Customer Service Best Practices \| Data Analytics \| Data Management \| Data Management Software \| Predictive Analytics \| Social Computing \| Social Networking \| Structured Data \| Unstructured Data

A Computer Weekly buyer's guide to automation and autonomous control sponsored by TechTarget ComputerWeekly.com ESSENTIAL GUIDE: Business is wielding automation in increasingly innovative ways. In this 14-page buyer's guide, Computer Weekly looks at artificial intelligence in procurement, how machines are becoming customers, and FinOps teams' use of work-load management. Read the guide now. Download the guide to find out more. Posted: 31 May 2023 \| Published: 06 Jun 2023 TOPICS: Artificial Intelligence \| Autonomic Computing \| Autonomous Systems \| Internet Appliances \| Workload Automation

Executive Visions on Video in the Workplace sponsored by UStream WHITE PAPER: Access the following white paper to uncover how leading executives are leveraging the effectiveness of live video for higher sales and customer engagement. Discover the technology to consider and why a live video initiative should be implemented as soon as possible. Posted: 20 Feb 2014 \| Published: 20 Feb 2014 TOPICS: Collaboration \| Content Delivery \| Social Computing \| Social Networking \| Teleconferences \| Teleconferencing Services \| Teleconferencing Software \| Videoconferences \| Videoconferencing Services \| Web Conferences \| Web Conferencing Services \| Web Conferencing Software \| Web Content Accessibility \| Web Content Management

Measuring Social Media Marketing sponsored by Oracle Corporation UK Ltd WHITE PAPER: Consult the following research brief to uncover what it takes to measure social media in a way that can deliver actionable insights to drive higher business value. Discover what to track, why, and what other successful businesses are doing to get the most out of social media. Posted: 25 Feb 2014 \| Published: 25 Feb 2014 TOPICS: Collaboration \| Social Computing \| Social Networking \| Web 2.0

HP and Ministry of Social Development deliver better service sponsored by Hewlett Packard Enterprise WEBCAST: View the following webcast to uncover how the Ministry of Social Development collaborates with HP to create new systems and technology that help deliver better overall service to over a million New Zealanders. Posted: 21 Feb 2014 \| Premiered: Feb 21, 2014 TOPICS: Collaboration \| SOA \| SOA Governance \| Social Computing \| Social Networking

Take Advantage of Multi-Channel to Improve CEM sponsored by Five9 EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience. Posted: 10 Oct 2014 \| Published: 10 Oct 2014 TOPICS: Call Center Management \| Contact Center Management \| CRM \| CRM Best Practices \| Customer Data Integration \| Customer Satisfaction \| Mobile CRM \| Social Computing

Contact Center Metrics and Performance Management sponsored by Five9 EGUIDE: This expert e-guide provides tips and best practices for working with new contact center metrics to ensure customer satisfaction through every communication channel. Learn how to determine and implement a set of key performance indicators (KPIs) for new channels such as mobile and social media, as well as how to formalize CCPM for optimum results. Posted: 21 May 2014 \| Published: 21 May 2014 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| CRM \| Customer Satisfaction \| Metrics \| Mobile CRM \| Social Computing

Beyond Passwords: Protect the mobile enterprise with smarter security solutions sponsored by IBM WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond. Posted: 09 Oct 2014 \| Published: 30 Sep 2013 TOPICS: Access Control \| Access Control Software \| Application Security \| Authentication \| Authorization \| CIOs \| Cloud Security \| Compliance Best Practices \| Compliance Software \| Cybersecurity \| Data Analytics \| Data Security \| Endpoint Security \| Fingerprinting \| Firewall Management \| Fraud Protection \| Identification Systems \| Identity Management \| Identity Management Software \| Internet Security \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Network Security \| Network Security Hardware \| Network Security Software \| Password Authentication Protocol \| Password Management \| Password Management Software \| Passwords \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Secure Content Management \| Secure Content Management Hardware \| Secure Content Management Services \| Secure Content Management Software \| Securities Industry \| Security \| Security Best Practices \| Security Hardware \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Systems \| Security Threats \| Smart Phones \| Social Computing \| Tablet PC \| Vulnerability Assessments \| Vulnerability Management

The Business Value of IBM's Exceptional Digital Experience Solutions sponsored by IBM WHITE PAPER: Get the results of an IDC study conducted on behalf of IBM assessing the impact of migrating from a homegrown digital experience platform to IBM's integrated Exceptional Digital Experience suites. Posted: 05 Jun 2014 \| Published: 30 Nov 2013 TOPICS: Business Process Management \| CRM \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Customer Service \| Social Computing

Transparent Computing Reports