Call Distribution Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly – 5 December 2023: Technologies to support hybrid working
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our latest buyer's guide looks at technologies to support hybrid working – even when your business is as unique as farming. Read the issue now.
Posted: 01 Dec 2023 | Published: 05 Dec 2023

TechTarget ComputerWeekly.com

MicroScope – July 2020: MSPs lend a helping hand
sponsored by MicroScope
EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
Posted: 08 Feb 2021 | Published: 03 Jul 2020

MicroScope

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

CW Europe - June-August 2021: Amsterdam reins back datacentre developments over environmental concerns
sponsored by TechTarget ComputerWeekly.com
EZINE: The construction of datacentres in the Netherlands' Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operator to open a dialogue about sustainable datacentre industry expansion.
Posted: 26 May 2021 | Published: 10 Jun 2021

TechTarget ComputerWeekly.com

CW Nordics - August-October 2022: Norway struggles to keep up with demand for tech specialists
sponsored by TechTarget ComputerWeekly.com
EZINE: The growing importance of IT in all industries, along with a shortage in skills, make for an excellent high-tech job market for candidates in Norway. Read how recruiters are struggling to keep up with demand. Also read how the Danish government encourages research in strategic fields to attract tech companies.
Posted: 04 Aug 2022 | Published: 25 Aug 2022

TechTarget ComputerWeekly.com

Windows 10: How the client operating system is evolving
sponsored by TechTarget ComputerWeekly.com
EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
Posted: 08 Feb 2021 | Published: 26 Nov 2020

TechTarget ComputerWeekly.com

Infographic: Zoom vs Teams vs Cisco
sponsored by TechTarget ComputerWeekly.com
EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
Posted: 17 Jun 2021 | Published: 17 Jun 2021

TechTarget ComputerWeekly.com

Computer Weekly – 7 March 2023: Can the UK keep its fintech crown?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, two years after the Kalifa report laid out a roadmap for continued fintech sector growth, UK entrepreneurs and startups are worried about the lack of progress. We look at the top tech trends in retail and find out which companies are leading the way. And we examine six ways to slash IT emissions. Read the issue now.
Posted: 06 Mar 2023 | Published: 07 Mar 2023

TechTarget ComputerWeekly.com