WHITE PAPER:
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
WHITE PAPER:
View this white paper to learn more about how to implement self-service business intelligence (BI.) It explores the approach used to help organizations balance the different requirements of BI. By integrating self-service BI with a centralized BI development model, your business can have a more flexible and efficient environment.
EGUIDE:
In this expert e-guide, we explore how organizations across a variety of industries are leveraging SAP's in-memory platform to enhance reporting, analytics, self-service BI, ERP transformation, mobility, and more. Discover which approach to SAP HANA – on premise, in the cloud, or via mobile apps – is best for you.
EGUIDE:
Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
EBOOK:
This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
WHITE PAPER:
View this webcast to learn about an access management solution that offers self-service capabilities to eliminate time-consuming phone calls and paperwork to gain necessary access to critical business applications.
DATA SHEET:
This data sheet explains how cloud computing can help IT deliver critical business services more quickly and inexpensively. Find out what steps companies will have to take to embrace this new IT model.
WHITE PAPER:
In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.
WHITE PAPER:
This case study uncovers the secrets to maximizing cloud savings with automated cloud management software. Discover how a major financial institution leveraged both to generate savings to the tune of one billion USD over the course of three years.
WHITE PAPER:
Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
