WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.
WHITE PAPER:
This white paper offers 6 top recommendations on how to keep your data protected in the cloud and compliant with varying regulatory mandates across country borders.
WHITE PAPER:
This white paper highlights two popular cross-border cases and recent developments in global data privacy laws, while also addressing common questions that legal teams are presented when faced with cross-border e-discovery issues and best practices for improving e-discovery and regulatory cross-border privacy processes.
WHITE PAPER:
IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.
WHITE PAPER:
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
WHITE PAPER:
In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
WHITE PAPER:
Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
WHITE PAPER:
IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.
