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As DevOps teams work with an unprecedented volume of data, effective end-to-end monitoring is a key capability for any DevOps initiative. Here, explore the 11 required monitoring platform capabilities for enterprise DevOps teams. Download it here.
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An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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Businesses around the world have arrived at a new frontier of data management and analytics. We’re entering the era of fast data, where big ideas are fueled by insights gleaned from data in real-time. Read this paper to learn how real-time data can drive business value across a range of potential value outcomes.
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Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
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AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.
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Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
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At the Computer Weekly diversity in tech event, experts proposed a 15-point plan to improve diversity and inclusion across the industry. Suggestions focused on getting people into the sector and keeping them there. Download the full report here.
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Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results.
