WHITE PAPER:
Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
WHITE PAPER:
Download a copy of this 16-page guide to see how a cloud-native CMS can make content delivery faster and easier for the ultimate personalized experience.
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Check out this white paper to learn about Supermicro's next-gen X12 BigTwin hardware, featuring 3rd Generation Xeon® Scalable Processors supporting up to 40 cores, higher instructions per clock, and two 512-bit-FMA units.
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This paper explains how the NBA & WNBA were able to create and integrate nine customized workflows to screen, track, and grant tiered access for all the players and staff with the help of ServiceNow.
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AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.
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Businesses have embraced more hybrid ways of working, with employees working in remote locations. Learn how to keep them connected, secure, and productive.
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It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
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This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits.