Telephone Equipment White Papers

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Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Performance, Reliability and Flexibility of Windows 7 in a Thin Client
sponsored by Dell
WHITE PAPER: Take a look at desktop virtualization hardware solutions with dual- and quad-core options to suit your unique needs.
Posted: 14 Nov 2014 | Published: 11 Nov 2014

Dell

Plantronics Voyager Legend™ UC: Product Guide
sponsored by Insight and Plantronics
WHITE PAPER: This white paper details a wireless headset solution that can connect to your PC, smart phone or tablet.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

Insight and Plantronics

Indonesia Stock Exchange halves its hardware investment cost with a Red Hat Solution
sponsored by Red Hat and Intel
WHITE PAPER: This brief whitepaper explains how the Indonesian Stock Exchange (IDX) was able to half its hardware costs by leveraging a Linux system to support trading machines, surveillance machines, database engines, and more.
Posted: 16 Dec 2013 | Published: 16 Dec 2013

Red Hat and Intel

Bringing Order to IT Chaos in Remote Offices
sponsored by DELL & INTEL
WHITE PAPER: Take a look at this exclusive resource to find out how this converged infrastructure hardware can help you enable business success.
Posted: 18 Feb 2014 | Published: 30 Jun 2013

DELL & INTEL